Depot Administrator

We’re recruiting for a Depot Administrator to join a well-established business within the plant and hire sector at their Reading depot. This is very much a role at the heart of the depot. You’ll support the team with the day-to-day administration that keeps everything moving, while also being the first point of contact for customers, suppliers and visitors coming into the site. It’s a busy, varied position, so we’re looking for someone who is organised, comfortable juggling different priorities and happy working in a fast-paced depot environment rather than somewhere painfully quiet where the most dramatic event of the day is the printer running out of paper. What you’ll be doing * Answering incoming telephone enquiries and dealing with queries professionally * Acting as the first point of contact for visitors to the depot * Providing general administrative support to the Depot Manager and wider team * Generating and processing collection and delivery notes * Logging damage to returned equipment and processing the relevant customer charges * Providing information on stock availability and stock movements * Generating and completing stock transfers in and out of the depot * Supporting with the booking of van MOTs, servicing and repairs through third-party providers * Ensuring visitors follow the appropriate Health & Safety procedures while on site * Supporting other depots with administration when required * Helping to improve existing systems and processes to keep the depot running efficiently What we’re looking for Previous administration experience is essential, ideally gained within a busy, fast-paced environment. Experience within plant hire, construction, manufacturing or a similar operational business would be particularly useful, as you’ll already understand the pace and the slightly controlled chaos that comes with keeping a busy depot moving. You’ll also need: * Previous experience in a customer-facing role * Good Microsoft Office skills * Strong communication and interpersonal skills * The ability to work to deadlines and manage competing priorities * A good team-working approach * A professional and organised manner * Eligibility to work in the UK An NVQ in Business Administration and an awareness of Health & Safety would be advantageous, but aren’t essential. The package Salary up to £29,215 depending on experience. Hours are 07:45–16:30, Monday to Friday. This would suit someone who enjoys being involved in the day-to-day operation rather than simply sitting behind a screen processing paperwork. You’ll be working closely with the depot team, customers and visitors and will play an important part in keeping the site organised and running smoothly

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