Branch Administrator

Pyramid8 are looking for a Branch Administrator to join a small team based in Morley for a company who distributes into the construction industry. This is a varied and hands-on role, ideal for someone who enjoys working with customers, keeping things organised and supporting the smooth day-to-day running of a busy branch. You’ll play an important role in providing excellent customer service while managing a range of administrative, stock and branch support duties. As Branch Administrator, you will be responsible for: * Providing a consistently professional and friendly level of customer service. * Processing customer orders accurately using our computer systems. * Handling customer enquiries by telephone and email. * Completing general administration, including invoicing, credit notes and branch housekeeping. * Reviewing stock levels in line with company policies and supplier requirements. * Raising and chasing purchase orders and booking stock onto the system. * Handling cash, completing banking and preparing payment sheets for Head Office Accounts. * Supporting the Branch Manager and wider branch team with general office and warehouse duties. * Developing your knowledge of our product range so you can confidently assist and advise customers. * Preparing quotations and maintaining customer pricing on the system. * Serving customers professionally and efficiently at the trade counter, including processing paperwork and taking payments. * Occasionally assisting with picking and packing customer orders and ensuring all relevant paperwork is completed accurately. * Maintaining a clean, tidy and professional working environment. They are looking for someone who is organised, reliable and customer-focused, with excellent attention to detail. You will ideally have: * Previous administration or customer service experience. * Good IT and computer skills. * Excellent communication skills, both written and verbal. * Strong attention to detail and accuracy. * The ability to prioritise and manage a varied workload. * A professional and helpful approach to customers and colleagues. * Confidence handling payments and administrative paperwork. * A willingness to learn about our products and industry. * A flexible, team-focused attitude and a willingness to assist wherever required. Experience within a trade counter, branch, warehouse, distribution or similar environment would be advantageous, but full product training will be provided

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