Team Coordinator

The Team Coordinator plays a key role in ensuring the smooth day-to-day running of our store. You’ll lead and support the team to achieve KPI targets, deliver outstanding customer service, and foster a positive, inclusive culture aligned with our core values. Key Responsibilities * Oversee daily store operations, including opening/closing routines and sales floor management * Lead, coach, and develop the team to meet sales targets and performance goals * Manage HR tasks including recruitment, training, scheduling, and performance management * Build strong relationships with artists and creatives, ensuring policy compliance and business support * Drive exceptional customer service and maintain health, safety, and security standards * Implement loss prevention procedures and manage damaged or missing stock * Champion company values and maintain a positive, motivating work environment About You * Aligned with our values and mission * Minimum 2 years’ experience in a similar management role * Confident leader with experience coaching and holding teams accountable * Strong communication and organisational skills * Comfortable using retail and office systems (POS, Microsoft 365, Workforce or similar)

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