Catering Manager

Catering Manager needed urgenty in Bristol to join the team in this Corporate environment. Mon - Fri 7am - 3.30pm Level 2 / 4 Food Hygiene required * Ensure delivery of services in line with contract requirements and company expectations * Ensure compliance with the catering Operational Manual and Client policy and procedures by all. * Creates a healthy, safe and secure environment for all, staff and visitors * Responsible for ensuring there are adequate staffing levels across all catering areas and in line with the contract specification and demand. * Plans, allocates and evaluates work carried out by individuals, teams and self and provides and organises information for action * Ensure the department delivers and improves on service delivery targets and KPI’s * Manages and develops both catering and retail teams to deliver exceptional service at all times * Ensure all catering staff are trained to the appropriate levels inline with the client and company requirements * Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams * Effectively resources the teams in line with the business requirements and takes a proactive approach through business forecasting * Manages performance management for the entire team * Uses initiative to identify talented colleagues across the teams to ensure they are developed/supported through their career aspirations and building a pipeline of successors * Utilises the internal HR systems * People support services and guidance to promote best practice and enable their people management accountabilities * Ensure that all payroll and absence management processes a effectively controlled to minimise disruption and impact on engagement levels * Fully responsible for purchases and stock controls and management of these through the onsite management * Develops processes to ensure all service provisions are captured and billed correctly * Ensure a comprehensive cost analysis is planned and deployed for all menus, ordering for catering and receipt/storage of all goods * Ensures the highest levels customer standards are met always and addresses any service failures in a timely manner

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