Planner Scheduler

Location: Birmingham – B29 5UT Rate: £16.91 per hour Contract: Temporary Duration: Minimum 6 months Positions: 2 We are currently looking for 2 experienced Planners to join a busy repairs and maintenance team based in Birmingham. This is a minimum 6-month temporary position, offering a strong opportunity for candidates with planning, scheduling or housing repairs experience. Key Responsibilities * Plan and schedule daily workloads for operatives and engineers. * Allocate jobs according to priority, location, trade and availability. * Manage operative diaries and ensure appointments are scheduled efficiently. * Coordinate reactive and planned maintenance works. * Liaise with residents, operatives, contractors and internal teams. * Contact residents to arrange and confirm repair appointments. * Monitor outstanding jobs and chase operatives or contractors where required. * Reschedule appointments and reorganise workloads when circumstances change. * Ensure urgent and emergency repairs are prioritised appropriately. * Monitor jobs against SLA and KPI targets. * Update repairs and scheduling systems with accurate job and appointment information. * Assist with resolving access issues, missed appointments and outstanding works. * Maintain accurate records and provide updates to management where required. * Work effectively in a high-volume environment while maintaining excellent customer service. Requirements * Previous experience as a Planner, Scheduler, Repairs Planner or Maintenance Coordinator. * Social housing or repairs and maintenance experience would be highly advantageous. * Strong organisational and time-management skills. * Confident communicating with residents, contractors and operatives. * Good IT skills and experience using scheduling or repairs management systems. * Ability to prioritise workloads and work to strict deadlines. * Strong attention to detail and accurate administration. * Comfortable working in a busy office environment. Package * £16.91 per hour * 2 positions available * Birmingham – B29 5UT * Minimum 6-month contract * Office-based role * Opportunity to work within an established repairs and maintenance team

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