Support Worker

Central Recruitment is currently working with a London-based charity that is dedicated to creating positive change by providing support to individuals on their journey towards independence. Our client is currently recruiting for a Support Worker to work in the Crystal Palace area at a service that provides support to various client groups including young adults with a background of homelessness and challenging behaviour. * 37.5 hours per week * Working across Monday - Sunday on a rota basis * Shifts: 07:00 - 15:00 and 14:00 - 22:00 * Temporary: approx. 6 months * £16.90 per hour (£15.08 per hour, with £1.82 holiday pay) This is a fantastic opportunity to make a positive impact on the lives of vulnerable young people. Key responsibilities: * Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans * Mentor and coach customers using an asset-based approach to identify their strengths and set corresponding goals * Identify and monitor risk assessing and where necessary raising/escalating safeguarding concerns * Apply basic coaching/counselling skills to support your customers and operate within a Psychological & Trauma-informed framework to achieve results * Work with customers to create bespoke Staying Safe Plans which identify and address risks to help them to stay safe on a day-to-day basis * Ensure customers can access the best levels of external and internal support including those available for benefits, financial, health, specialist services and employment and learning/training opportunities etc. * Support customers in effectively managing their tenancy agreements * Collaborate with both internal and external resettlement support services to empower our customers to identify positive 'move on' opportunities and develop the necessary skills to thrive independently beyond our services * Work with the team to ensure maximum occupancy in the services by clearing/sorting to make vacant rooms ready for new customers in a timely manner * Identify opportunities for customer involvement and collaborating with them to organise events and activities, encompassing breakfast/lunch-centred gatherings, educational, and social events * Cover duty tasks and activities including reception duty, welfare and room checks, and interviewing and booking in new customers and referrals What we’re looking for: * Experience working with and supporting young adults or people who have experienced homelessness to achieve a level of independent living * An understanding of the principles of Safeguarding People and how these apply in the day-to-day role * Knowledge of resources available to people who have experienced homelessness including government benefits * Experience of, or the ability to, work with software/in-house databases to keep accurate customer records * The ability to communicate effectively with a wide range of people both orally and in writing * The ability to utilise basic counselling and coaching techniques to support homeless people * Good understanding and working knowledge of Microsoft Office Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

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