Housing Officer (Neighbourhood)

BDS Recruitment are delighted to be working with a leading housing provider in the Manchester who are looking to take on an experienced neighbourood housing officer to cover a local patch. These roles are temporary ongoing to begin with for 6 - 9 months with likely extension Pay circa £27 - 29 umbrella Purpose: * To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour * Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. * Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. * Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. * Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - * Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. * Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: * Knowledge and awareness of related housing regulations/ law * Experience of delivering face to face customer service * Experience of developing partnership working with support agencies, local authorities and community groups * Good understanding of the social, economic and political context in the neighbourhoods in which we operate You will need a be a driver with access to a vehicle Apply now for immediate consideration

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