Quality Supervisor

Quality Supervisor Trefriw, North Wales | Permanent | Competitive Salary + Benefits Are you an experienced QA/QC professional looking for a role where you can make a real impact on quality culture, compliance, and continuous improvement? We are seeking a QA/ QC Supervisor to join a growing healthcare manufacturing site in Trefriw, leading a small team of two direct reports while playing a pivotal role in maintaining GMP standards across production, warehousing, and laboratory operations. This is an excellent opportunity for someone with a strong quality background within pharmaceutical, healthcare, food, nutraceutical, or regulated manufacturing environments who enjoys combining hands-on quality activities with leadership and process improvement. The Role Reporting into the Head of Quality, you will be responsible for overseeing site QA/ QC activities, ensuring products, processes, and systems remain compliant with GMP requirements while supporting operational efficiency and continuous improvement initiatives. Key responsibilities include: * Supervising and developing a team of two QA/QC professionals. * Managing day-to-day QA/QC activities across the site. * Reviewing manufacturing batch records and quality documentation. * Authorising the release of raw materials, packaging components, and finished products. * Investigating customer complaints, deviations, and quality incidents, driving robust root cause analysis and CAPA implementation. * Managing the site's Quality Management System (QMS). * Conducting GMP and GDP audits across manufacturing and warehouse operations. * Supporting environmental monitoring, water testing, and sampling programmes. * Coordinating external laboratory testing activities. * Delivering GMP training and promoting a strong quality culture throughout the site. * Leading continuous improvement and quality compliance projects. * Supporting validation activities and HACCP processes where required. * Producing quality metrics and reports for senior management. About You We are interested in hearing from quality professionals who can demonstrate: * Significant previous experience within a QA/QC role in a regulated manufacturing environment. * Prior leadership experience , whether through direct management or indirect supervision. * Strong working knowledge of GMP and quality management systems. * Experience investigating deviations, complaints, and quality incidents. * Excellent problem-solving, analytical, and report-writing skills. * Strong communication skills with the ability to build relationships across all areas of a business. * A proactive approach to continuous improvement and driving quality standards. * The ability to prioritise effectively and manage a varied workload. Desirable Experience * Degree qualification in a scientific discipline. * Experience within pharmaceuticals, food supplements, healthcare products, bottled water, or similar regulated industries. * Knowledge of GDP, GLP, HACCP, and Quality Risk Management principles. * Continuous Improvement training or experience leading change initiatives. What's on Offer? * Permanent position based in the beautiful surroundings of Trefriw, North Wales. * Opportunity to lead and develop a small quality team. * A highly visible role with significant influence across site operations. * The chance to drive quality improvements and shape site quality culture. * A collaborative and supportive working environment with opportunities for professional growth and development. If you're passionate about quality, compliance, and continuous improvement, and are looking for an opportunity to make a lasting impact within a regulated manufacturing environment, we'd love to hear from you

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