Live-In Care Manager
Employer not disclosed
Live-In Care Manager At Home Straight, we are a premium, CQC-registered domiciliary care provider dedicated to delivering exceptional hourly and live-in care, predominantly to older adults. We are seeking a dynamic and highly motivated Live-in Care Manager to support the new live-in care service. Salary: up to £35,000 Key Responsibilities Recruitment & Team Management: * Conduct the interviewing, and selecting of candidates. * Oversee the day-to-day management and supervision of the live-in care team. * Conduct regular supervisions, appraisals, and spot checks to ensure high standards of care delivery. * Provide ongoing support and guidance to staff, handling any complex issues or concerns that arise. Client & Service Management: * Conduct initial assessments and create bespoke care packages for new live-in clients. * Oversee the seamless introduction of carers into clients' homes. * Maintain open communication with clients and their families, ensuring their needs are met and expectations are exceeded. * Handle and resolve client feedback and complaints in a professional and timely manner. * Ensure all client files and records are accurate, up-to-date, and secure. Qualifications & Experience * Minimum of 2-3 years of experience in a management or senior-level role within a live-in care or domiciliary care setting. * Proven track record of business development or launching a new service is highly desirable. * A relevant professional qualification, such as a Level 5 Diploma in Leadership for Health and Social Care (or equivalent). * Thorough knowledge of CQC regulations and standards. * Full UK driving license and access to a vehicle. Desired Skills & Attributes * Exceptional Leadership: The ability to inspire and motivate a new team. * Strong Commercial Acumen: A strategic mindset for business growth and financial management. * Excellent Communication: Clear, effective, and empathetic communication skills with clients, families, and staff. * Problem-Solving: The ability to think on your feet and resolve complex situations calmly. * Organisational Skills: High level of organisation and attention to detail to manage multiple priorities. Apply Now
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