Service Architect

Job Description: Key Responsibilities * Produce compliant High Level Design (HLD) documents for existing services. * Produce supporting Low Level Design (LLD) documentation. * Develop Business Process Guides and operational documentation. * Conduct interviews and workshops with SMEs and Customer to capture current service architectures and processes. * Ensure documentation accurately reflects existing service delivery and support models. * Apply Secure by Design principles within documentation where appropriate. * Support review, assurance and governance activities, addressing comments from the Technical Design Office and other stakeholders. Essential Experience * Demonstrable experience authoring technical documentation. * Proven experience producing or contributing to HLDs, LLDs and process guides. * Strong understanding of service architecture and technical design documentation. * Ability to rapidly assimilate technical information from SMEs. * Excellent written communication and stakeholder engagement skills. * Experience working within governance and assurance frameworks. Desirable Experience * Understanding of Secure by Design principles and assurance processes. * Experience of Digital & Data environments. * Experience supporting service transition or onboarding activities

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