Sales Support Manager

Description Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Sales Support Manager to join our sales team in Hamilton Scotland. As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity. You will lead a high-performing team and take ownership of core processes, ensuring accuracy, timeliness, and the delivery of a consistently high-quality service. Role Details: • Annual salary up to £37,000 dependent on skills and experience, plus commission   • Role based: Hamilton, ML3 0EJ • Contract type: Permanent • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year. In this role as Sales Support Manager, you will be required to: • Ensure business development calls are achieved to increase opportunity generation, including your own targets • Provide direct line management and leadership to the Coordinator team, ensuring regular, meaningful monthly one-to-one meetings are conducted to support performance, development, wellbeing, and engagement. • Design, implement and continuously improve administrative processes.  • Plan, allocate and monitor administrative work to ensure timely, accurate and customer focussed delivery. • Provide an excellent administrative service that supports order winning and operational activities. • Communicate with stakeholders to ensure understanding of administrative processes and drive consistent adherence. • Respond to queries and effectively resolve issues, escalating where needed.   • Produce accurate and timely reports to support business needs. Benefits & Opportunities as Sales Support Manager • Contributory pension including life insurance benefit  • A range of dedicated health and wellbeing services • Cycle to Work Scheme • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!) • Learning & development opportunities and resources • Opportunity for career progression • A chance to give back to your community with an annual volunteering day Our Ideal Candidate as Sales Support Manager • Previous Business Development experience B2B or B2C • Customer Relationship Management experience  • Strong Commercial Administration experience • Administrative experience in a customer service environment. • Experience managing and developing a team. • Competent using Microsoft Office software

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