Administrator
Employer not disclosed
About Us At Yellow Brick Mortgages, we are an award-winning, independent mortgage brokerage built on great service and strong values. With over 80 mortgage advisers and 7,000+ 5-star Trustpilot reviews, we’ve helped thousands of clients find their dream homes. We also give back, donated over £240,000 to charities and planted more than 20,000 trees to support a sustainable future. Our admin team is at the heart of what we do, supporting both advisers and clients to make the mortgage process a smooth and stress-free as possible. The Role We are looking for a confident, proactive Administrator to join our growing team. You will play a key role in helping clients get their mortgage from application to completion, working closely with our advisers, lenders, solicitors, and estate agents to keep everything on track. This is a busy, hands-on role where no two days are the same, ideal for someone organised, accurate, and who enjoys talking to people. What You Will Do * Act quickly on new client leads and allocate them to the right mortgage adviser * Support advisers by helping their clients through the mortgage journey * Chase updates from lenders, solicitors, and estate agents * Key in and update client details on our internal systems * Track applications and progress reports for advisers and partners * Handle everyday admin tasks like emails, spreadsheets, and calls * Help produce simple reports and support with marketing updates * Be a friendly point of contact for both advisers and clients What We Are Looking For * Great communication skills, confident on the phone and in email * Strong attention to detail and accuracy * Good Excel and admin skills * Organised, proactive, and able to manage your own workload * A team player who enjoys helping others succeed * Financial services or mortgage admin experience is helpful but not essential Why You Will Love Working at YBM * A fun, fast-paced, and supportive team environment * Career development and training opportunities * Extra day off for your birthday of it lands on a work day * Regular social events and team activities * Proud to support local charities and sustainability projects Benefits: * Company events * Financial planning services * Free parking * On-site parking Linda Trett, Business Development & Recruitment Manager
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