Transport Administrator

Transport Administrator – Bootle Salary: £26,780 per annum Hours: Monday to Friday, 09:00–18:00 Location: Bootle We are currently recruiting for a Transport Administrator to join a busy and fast-paced transport operation in Bootle. This is an excellent opportunity for a highly communicative, motivated and organised individual who enjoys working as part of a team and thrives in a busy environment. The Role: As a Transport Administrator, you will provide day-to-day administrative support to the transport team, drivers and managers, helping to ensure the smooth and efficient running of transport operations. Key Responsibilities: * Provide administrative support to the transport team, drivers and management. * Prepare, issue and maintain transport documentation, including delivery notes, manifests, collection paperwork and proof of delivery records. * Accurately update transport systems, spreadsheets and customer portals. * Monitor delivery and collection schedules, escalating delays, failed deliveries and operational issues where required. * Liaise with drivers, customers, warehouse teams, planners and external partners. * Book container collections and arrange the return of empty containers in liaison with Port Operations. * Support driver debriefs, ensuring service issues, returns, shortages, damages and customer queries are accurately recorded and followed up. * Maintain driver records, including licences, CPC documentation, training records and working time information where applicable. * Assist with vehicle administration, including defect reporting, service schedules, MOT dates, inspections and maintenance records. * Support compliance with relevant transport, health and safety and company procedures. * Respond professionally to internal and external queries by telephone, email and through relevant systems. Essential Criteria: Applicants must meet one of the following: * A relevant third-level qualification, such as A-level, degree, NVQ, diploma or similar in Transport, Logistics, Business Studies or a related discipline; OR * A minimum of 2 years' experience in a Transport Administration role with administrative responsibility. You must also have: * GCSE Grade C/ 4 or above in English and Maths. * Excellent working knowledge of Microsoft Office, particularly Excel and Word. * The ability to build and maintain positive working relationships with customers and colleagues. * Experience communicating at different levels across an organisation, with the ability to adapt your communication style to suit the audience. * Excellent organisational, analytical, prioritisation and problem-solving skills. * The ability to manage competing priorities with precision and accuracy. * Strong professional written communication skills. * A proactive approach to problem-solving and finding effective solutions. What We Offer * £26,780 salary * Monday to Friday, 09:00–18:00 * Free on-site parking * Opportunity to work within a busy and established transport operation * Long-term career development opportunities If you are an experienced administrator with a background in transport or logistics and are looking for your next opportunity, apply today

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